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If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.New Silver Animal Ladybug in Tree Green CZ Leaves Sizable Open Rings for Women Q: How do I make changes after my order has been placed? A: If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. Every bit of the information you provide to us is processed encrypted through the Secure Socket Layer (SSL). is fully PCI compliant and certified to process payments. Q: Is my payment secure? A: Definitely yes! We use the highest industry standards to secure our website and the payment process. Payment Q: Which payment options are available? A: You can pay for your purchase with all major Credit and Debit Card, or place an order with pre-payment and contact our support for available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram. UK 10, standard UK sizes? A: There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Q: My body measurements don't fit a specific size! A: You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Please check if the dress has a built-in bra, if so, measure yourself without a bra.

Make sure you wear tight clothes while measuring yourself.

Waist: Measure around natural waistline. Bust: Measure around the fullest part of your bust.

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Q: How to measure myself? A: We use three different factors, Bust, Waist, and Hips. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing. Size Q: How to know my size? A: Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. If you are not completely satisfied with your purchase, Please contact us to initiate the returning process. Q: What is your Return & Refund? A: Currently we offer an easy 7 days return policy. For more details, please visit Customs & Tax in full. However, you may need to pay the customs duties by yourself. Q: Will I have to pay customs duties, taxes or other fees? A: You will not be charged any consumption tax. Q: Can I change the delivery address after the order was placed? A: Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed. Q: How long is the delivery time? A: When your parcel leaves our quality assurance warehouse, it takes around 3 - 8 days to reach you, depending on the item you order, its origin and destination. We have great wholesale rates and your trips to our tailor workshops.

For drop or bulk shipping and wholesale container shipping we don't feature expedited options, please contact us if you want to order more than 100 dresses. Shipping Q: Which Shipping options are available? A: We offer standard and expedited shipping worldwide. Q: Do you have any retail locations? A: In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store. Moreover, you can also look up for real life pictures from our gallery or Facebook page. You can pay via PayPal for your order and your payment will be safeguarded. has been verified by Norton Secured Seal and using HTTPS security protocol. Q: Is this a legit company? A: Please, rest assured that our company is both legal and formal. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent. Q: What are special requirements? A: If you need any alterations to be done to the product you can describe it in the special requirements field e.g. But you can still use your Smartphone to place an order. But we are working hard on bringing you the feature.

Q: Can I order by calling the service number? A: Sorry currently we are not able to take your order by telephone. A: Don't worry as long as your parcel for your non-custom product wasn't shipped yet, you can cancel it by contacting our service team. Order Q: Can I pay with my Credit Card? A: Yes, we accept all major Credit and Debit Cards which include but are not exclusive to Visa and MasterCard.

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